Privacy

NXGN GLOBAL processes the information you submit through enquiry, email verification and account registration forms. The legal data controller and direct contact details are listed on our company information page.

Information and purposes

We receive your name, email, optional company, selected service and message to answer an enquiry or create and verify your account or answer an enquiry. For accounts, we store a password hash, necessary session records, orders, proposals, project updates and invoice records so we can provide and manage the agreed service. We use technical logs to keep the site secure.

Legal basis

We handle enquiries and account requests to take steps you ask us to take before a contract. We process client workspace records to perform an agreement, invoices to meet legal obligations, and limited security records to protect the service. We do not add you to marketing lists through these forms.

Recipients and storage

Authorized NXGN staff can access these records. Our hosting and network providers process data needed to run and protect the website. Accounting and banking providers receive the information needed for invoicing and payment. We do not sell enquiry or client data. If an international transfer is required, we will provide the relevant safeguards before it occurs.

Retention

Enquiry and account request details are kept while the request is handled and then reviewed for deletion unless an agreement, dispute or legal duty requires longer retention. Client, project and invoice records are kept while needed for the service and applicable accounting obligations. Local backup copies are kept for up to 14 days.

Your rights

You may request access, correction, deletion, restriction, portability or object to processing where the law applies. Contact us using the details on the company information page. You may also complain to the competent data protection authority. Required form fields are needed for us to answer or assess the request; you can choose not to submit the form.