Services / Customer research & surveys

Turn customer feedback into a usable view.

Structured outreach and survey handling to collect feedback, understand recurring friction and pass clear findings to your team.

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Typical scope

What this can include

  • Survey script and sampling plan
  • Phone or digital collection workflow
  • Response categorization
  • Concise findings and issue themes

The final deliverables and operating model are documented in your proposal.

How we begin

We review your current workflow, estimate demand, agree access and escalation, then define a pilot or delivery plan that can be assessed against your goals.

Clear commercial terms

Coverage, staffing, milestones, fees, service levels and any third-party costs are set in a written proposal. A selected published package has a fixed checkout total. Work outside its included scope requires a separate written agreement.

Published packages

Customer research & surveys pricing

Choose a defined package. Higher tiers include more capacity, more frequent reviews and faster support. The exact EUR and RON total is shown before checkout.

01 / Starter

Starter

€1,000per month

Prepay for 1, 3, 6, 12 or 36 months. Save up to 25%.

  • 1 workflow
  • 1 revision or workflow
  • Standard support
Order Starter ↗
02 / Growth

Growth

€3,000per month

Prepay for 1, 3, 6, 12 or 36 months. Save up to 25%.

  • 3 workflows
  • 2 revisions or workflows
  • Priority support
Order Growth ↗
03 / Scale

Scale

€6,000per month

Prepay for 1, 3, 6, 12 or 36 months. Save up to 25%.

  • 6 workflows
  • 4 revisions or workflows
  • Named adviser
Order Scale ↗
04 / Advanced

Advanced

€10,000per month

Prepay for 1, 3, 6, 12 or 36 months. Save up to 25%.

  • 10 workflows
  • 8 revisions or workflows
  • Priority response + named adviser
Order Advanced ↗
ENTERPRISE

Enterprise

Custom quoteabove published scope
  • Higher usage and tailored delivery
  • Dedicated adviser and support plan
  • Written volume pricing
Request pricing ↗

Let’s talk

Let’s define the right scope.

Share the current process and what you need to improve. We will start with the questions that matter.

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